Selling process

Ascertain the true market value of your watch and list it knowing you’re equipped with the most reliable, current information. If you like it, let us post it through our Flash Sale program.

Step-by-Step Process:

1. Get an Instant Price Estimate

Use Simon, our AI-powered Watch Pricing Guide, to get a real-time market valuation for your watch. With data from thousands of online transactions, Simon helps you understand your watch's potential worth before you sell.

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2 .Inspection and Verification

Send your watch to us, and upon receipt, we’ll conduct a detailed inspection. Our experts will verify its condition and authenticity, ensuring you get the best price while building buyer confidence.

3. Flash Sale Listing

Once you have your price estimate from Simon, we’ll list your watch in our flash sale event. This connects you with eager global buyers ready to bid on high-quality watches, driving up the price for the best market value.

4. Escrow and Secure Transaction

To protect both parties, WatchFacts manages the escrow of funds. The buyer's payment is held in escrow until all sale conditions are met, ensuring you, as the seller, receive your funds securely and without risk.

5. Seamless and Secure Transfer

After finalizing the sale and securing funds, we handle the transfer of the watch to the buyer and the funds to you, ensuring a smooth transaction for both parties.

Frequently asked questions

Browse through our frequently asked questions to find answers to common inquiries about the purchase process, warranty, watch sourcing, and more.
How long does it take to get a watch?

The time it takes to receive a watch can vary depending on the specific model and its availability. Generally, after the purchase is finalized and the watch passes inspection, it should arrive within 2-4 weeks.

Do I have to pay a deposit?

Yes, a 10% refundable deposit is required once you decide on the watch you want and we agree to proceed with the purchase.

What's the process once you decide on the watch you want?

Once you choose a watch and we agree to proceed, you’ll need to provide a 10% refundable deposit. We will then purchase the item on your behalf, conduct a thorough inspection, and provide a detailed condition report. After inspection, we finalize the transaction and prepare the watch for shipment.

Why do you take a deposit?

The deposit secures your commitment to the purchase and allows us to confidently proceed with acquiring the watch on your behalf. It ensures that the service is utilized by serious buyers only.

What happens if I change my mind after I pay the deposit?

If you decide to cancel your order after paying the deposit, the deposit is fully refundable provided the cancellation occurs before the watch is shipped.

How long does the total process take?

The total process from selecting a watch to receiving it typically takes between 4 to 6 weeks, depending on various factors including inspection, seller’s location, and your promptness in fulfilling necessary formalities.

What if I want an extended warranty or insurance?

 

An extended warranty or insurance can be arranged before the item is shipped. This ensures your watch is covered from the moment you receive it.

What's the pricing for extended warranty and insurance?

The prices for extended warranty and insurance typically range between 3% to 5% of the watch’s value, depending on the coverage options and terms you choose.

How long is the warranty?
 

The warranty on your watch lasts for 2 years from the date of purchase, covering any manufacturing defects or operational failures under normal use conditions.

How much do you charge?

Our transaction fee is 5% of the transaction value. Don’t worry, we normally procure watches at 5-10% less than the list prices.

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